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Sutherland Healthcare Solutions — Profile & Assessment

Sutherland Healthcare Solutions publishes 4 of the 8 buying facts this rubric checks. Neither pricing nor turnaround is among them. Sutherland Healthcare Solutions operates in the medical-record review ecosystem, within the HIM / RCM Outsourcer & LPO at scale segment. This profile records what the company publishes, maps it to the Content Hub evaluation rubric, and cites every source behind it. 11 of 17 facts are confirmed from 5 public sources; unpublished fields are marked, never estimated.

4 sections·5 sources·Verified 2026-08-21 ✓
Disclosure
11/17 facts
01

What it does

Sutherland Healthcare Solutions publishes these service lines: Healthcare provider solutions and digital transformation and medical coding referenced via job postings ('Sutherland Healthcare Solutions' entity name) though not detailed on corporate About page. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

HIM / RCM Outsourcer & LPO at scale

Website

https://www.sutherlandglobal.com

Founded

1987

HQ

Not published in fetch (Rochester, NY historically reported as HQ; not confirmed this session)

Headcount

40,000+ global team members (company-wide, not healthcare-vertical-specific)

Ownership

Privately held (founder/family-owned per general industry knowledge; not confirmed via fetch)

Certifications

Not published this session

Not publishedPricingTurnaround
02

Evaluation criteria

Content Hub rubric4 of 8 published
Processing model
AI + Human (Autonomous Coding + Analytics + Human Insight)
Human QA
Included
Best for
Payer/Provider Coding, HIM & Revenue Cycle BPaaS
Customer satisfaction
No public reviews found
Not published
Indicative cost, pricing model, typical turnaround, and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Fortune 500 healthcare clients (payers/providers, per general positioning)
Claims & platform notes
No platform claims published.
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Sutherland Healthcare Solutions publishes 4 of the 8 fields in the Content Hub rubric. Across the 27 HIM / RCM Outsourcer & LPO at scale vendors profiled here, the median is 5 of 8. Of the four it leaves unpublished, these two matter most.

  1. How do you charge — per page, per file, per hour, or per seat?
    Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
    Pricing model59% of HIM / RCM Outsourcer & LPO at scale vendors leave this unpublishedOurs: flat per page, no seats, no subscription
  2. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost93% of HIM / RCM Outsourcer & LPO at scale vendors leave this unpublishedOurs: from 10¢ to as low as 5¢ a page, duplicates free

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

Sutherland Healthcare Solutions works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15