What it does
Clareto publishes 1 service line: Health information exchange providing medical record retrieval services to the life insurance industry (APS/EHR retrieval). Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Insurance Underwriting & Payer Chart Review |
| Website | No standalone site since the acquisition; previously clareto.com. |
| Ownership | Acquired by Munich Re Life US in 2022 (from prior independent/investor ownership); subsequently acquired by MIB Group from Munich Re, announced ~May 2025 |
| Founded | 2000, as MedVirginia, Inc., which does business as Clareto |
| HQ | Richmond, VA, USA (as published on its site before it went offline) |
| Not published | HeadcountPricingTurnaroundCertifications |
Evaluation criteria
Profile notes
What to confirm before you sign
Clareto publishes 6 of the 8 fields in the Content Hub rubric. Across the 19 Insurance Underwriting & Payer Chart Review vendors profiled here, the median is 4 of 8.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- Which parts of this are done by software, and which by people?Ask for the split step by step. "AI-assisted" and "human-reviewed" each cover a very wide range of how much review actually happens.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
