What it does
Insurance risk-assessment lab testing (specimen collection/testing for underwriting), occupational health/DOT drug testing, electronic workflow via FormFox subsidiary; not confirmed to perform APS retrieval or summarization. Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Insurance Underwriting & Payer Chart Review |
| Website | |
| Founded | 1979 (as Enzyme Technologies; renamed Clinical Reference Laboratory in 1983) |
| HQ | 8405 Quivira Rd, Lenexa, KS 66215 |
| Ownership | Privately held |
| Certifications | Certifications page exists (crlcorp.com/about/certification) but specific credential names not extracted in this session |
| Headcount | 501-1,000 employees |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Clinical Reference Laboratory (CRL) publishes 2 of the 8 fields in the Content Hub rubric. Across the 19 Insurance Underwriting & Payer Chart Review vendors profiled here, the median is 4 of 8. Of the six it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
