What it does
Chart retrieval specialists (medical record/patient information retrieval for insurance claims & research), medical records management via EHR (Epic, Athena, NextGen, Oracle/Cerner, eClinicalWorks), clinical abstracting (extraction of diagnoses/procedures/medications), virtual medical scribes, legal process outsourcing, revenue cycle management, eligibility verification, medical coding outsourcing. Everything above is drawn from the 7 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | Not published exact year; '10+ years' of remote staffing experience claimed |
| HQ | Not published (US-facing; HQ address not found in fetched pages) |
| Turnaround | 21 days average to fill staffing positions (recruitment metric, not case turnaround) |
| Certifications | AICPA SOC 2; various workplace certifications referenced but not itemized |
| Headcount | ~1,205 employees (as of May 31, 2026) |
| Ownership | Backed by Revelstoke Capital Partners (private equity); investment made September 2025 |
| Not published | Pricing |
Evaluation criteria
Profile notes
What to confirm before you sign
Connext Global Solutions publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
