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Hello Rache — Profile & Assessment

Hello Rache publishes 6 of the 8 buying facts this rubric checks, including pricing but not turnaround. Hello Rache operates in the medical-record review ecosystem, within the Offshore (non-India): PH / LatAm / Other segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 14 of 17 facts confirmed from 6 public sources; unpublished fields are marked, never estimated.

4 sections·6 sources·Verified 2026-08-28 ✓
Disclosure
13/17 facts
01

What it does

Virtual medical scribe (real-time EMR documentation), virtual medical receptionist, virtual administrative assistant (insurance/billing back-office), virtual optometry assistant; not explicitly a medical record review/summarization/retrieval vendor but performs EMR documentation and back-office chart work. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Offshore (non-India): PH / LatAm / Other

Website

https://hellorache.com

Founded

2017 (per third-party review site; family-owned)

HQ

4990 E Mediterranean Drive, Suite D, Sierra Vista, AZ 85635, USA (legal entity: Temark International Inc.)

Ownership

Privately held; operating brand of Temark International Inc.

Pricing

$9.50/hour flat rate; no contracts, no setup fees, cancel anytime; weekly billing

Certifications

HIPAA-trained & certified staff (no SOC 2/ISO claim found)

Headcount

51-200 employees

Not publishedTurnaround
02

Evaluation criteria

Content Hub rubric6 of 8 published
Processing model
Outsourced Human Team (offshore virtual assistants)
Human QA
None disclosed
Pricing model
Per-hour
Indicative cost
$9.50/hour
Best for
Medical scribing and admin support for practices
Customer satisfaction
Mixed: 1.5/5 on VirtualAssistantAssistant (30 reviews, clients) vs 4.3/5 on Glassdoor (110 reviews, employees)
Not published
Typical turnaround and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Not litigation-focused; healthcare practice support across 50+ specialties (medical, dental, veterinary, optometry)
Claims & platform notes
No platform claims published.
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Hello Rache publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.

  1. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround93% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: same day on the self-service plan
  2. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats90% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

Hello Rache works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way.

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Last verified: 2026-08-15