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Kroll Settlement Administration — Profile & Assessment

Kroll Settlement Administration publishes 3 of the 8 buying facts this rubric checks. Neither pricing nor turnaround is among them. Kroll Settlement Administration operates in the medical-record review ecosystem, within the Mass Tort / Settlement / Lien segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 11 of 17 facts confirmed from 5 public sources; unpublished fields are marked, never estimated.

4 sections·5 sources·Verified 2026-08-28 ✓
Disclosure
9/17 facts
01

What it does

Kroll Settlement Administration publishes these service lines: Class action settlement administration (antitrust, consumer, data breach/privacy, environmental toxic tort, product liability, securities), Mass tort administration, Regulatory remediation and government claims administration and Notice media solutions and monitoring. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Mass Tort / Settlement / Lien

Website

https://www.kroll.com/en/services/settlement-administration

Founded

Not published (legacy Kroll brand dates to 1970s-80s; settlement administration division timeline not disclosed)

HQ

One World Trade Center, 285 Fulton Street, 31st Floor, New York, NY 10007

Ownership

Kroll LLC (formerly Duff & Phelps, rebranded Kroll); backed by Stone Point Capital (private equity) per industry knowledge, not independently confirmed in fetched sources

Certifications

ISO 27001; SOC 2 Type II; HIPAA, GDPR, CCPA compliant; TIA Tier IV data center classification (99.995% uptime)

Headcount

Approximately 3,500 professionals firm-wide (Kroll, incl. Duff & Phelps and Settlement Administration), not a division-specific figure

Not publishedPricingTurnaround
02

Evaluation criteria

Content Hub rubric4 of 8 published
Processing model
End-to-end digital platform: notice, claim filing, document intake, deficiency clearing, and digital disbursements via web-based case dashboards
Human QA
None disclosed
Best for
End-to-end class action & mass tort settlement administration
Customer satisfaction
1.8/5 on Trustpilot (14 reviews); a G2 reviewer cited no live chat and an unanswered phone line
Not published
Indicative cost, pricing model, typical turnaround, and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Product liability; environmental toxic tort; data breach/privacy; antitrust; securities; consumer class actions
Claims & platform notes
Managed 4,000+ settlements; processed 100+ million claims; distributed $30+ billion
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Kroll Settlement Administration publishes 4 of the 8 fields in the Content Hub rubric. Across the 23 Mass Tort / Settlement / Lien vendors profiled here, the median is 4 of 8. Of the four it leaves unpublished, these two matter most.

  1. How do you charge — per page, per file, per hour, or per seat?
    Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
    Pricing model65% of Mass Tort / Settlement / Lien vendors leave this unpublishedOurs: flat per page, no seats, no subscription
  2. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost100% of Mass Tort / Settlement / Lien vendors leave this unpublishedOurs: from 10¢ to as low as 5¢ a page, duplicates free

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

Kroll Settlement Administration works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15