What it does
Medical transcription (physician dictation to clinical documentation), medical data entry, medical coding & billing (claims/RCM support), medical claims processing outsourcing, medical telephone answering service, virtual assistant services for legal process outsourcing (referenced via blog content). Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2005 ('trusted by healthcare providers since 2005') |
| HQ | Summit One Tower, Mandaluyong City, Philippines |
| Certifications | ISO 27001; PCI-DSS; HIPAA-compliant (with BAAs, privacy training, controlled PHI access) |
| Headcount | 501-1,000 employees |
| Ownership | Filipino-owned, privately held (direct company, not a reseller) |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Magellan Solutions publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
- What formats does the deliverable come in, and do the citations survive export?Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
