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MedVA — Profile & Assessment

MedVA publishes 6 of the 8 buying facts this rubric checks, including pricing but not turnaround. MedVA operates in the medical-record review ecosystem, within the Offshore (non-India): PH / LatAm / Other segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 13 of 17 facts are confirmed from 8 public sources; unpublished fields are marked, never estimated.

4 sections·8 sources·Verified 2026-08-28 ✓
Disclosure
10/17 facts
01

What it does

MedVA publishes 1 service line: Virtual medical receptionist, virtual medical administrative assistant, virtual medical scribe, remote patient monitoring, virtual medical billing assistant, virtual medical claims. Everything above is drawn from the 8 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Offshore (non-India): PH / LatAm / Other

Website

https://www.medva.com

Headcount

2,400+ active virtual assistants claimed

Certifications

HIPAA-trained protocols; SOC 2-monitored systems (Compliancy Group badges referenced)

Founded

Founded 2020

HQ

Los Angeles, CA (Mid Wilshire)

Ownership

Physician-founded, privately held (co-founded by Dr. Steven Kupferman and Dr. Omid Shaye)

Not publishedPricingTurnaround
02

Evaluation criteria

Content Hub rubric6 of 8 published
Processing model
Outsourced Human Team (offshore virtual assistants)
Human QA
Included (top-10% vetting, competency assessments)
Pricing model
Per-hour, tiered
Indicative cost
$10/hour starting
Best for
Healthcare practice admin, scheduling, billing support
Customer satisfaction
No public reviews found
Not published
Typical turnaround and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
N/A — practice-facing, not litigation focused
Claims & platform notes
1,000+ clients supported; serves 48 US states; named clients Samimi Orthopedics, Beverly Hills Institute of Cardiology, Retina Vitreous Associates
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

MedVA publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.

  1. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround93% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: same day on the self-service plan
  2. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats90% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

MedVA works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15