What it does
Medical document review for litigation (organization/indexing, expert medical analysis, chronologies, narrative summaries, clinical analyses, case assessment/onboarding, QA), record retrieval (medical, employment, billing records; hospital, imaging, surgical, mental health, pharmacy, dental records), 100% dedicated litigation-support teams. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2011 |
| HQ | 18F Unit 18-1 Citibank Center, 8741 Paseo de Roxas, 1226, Makati, Metro Manila, Philippines |
| Headcount | 500-999 employees (per Outsource Accelerator profile) |
| Ownership | Privately held; Edward Moore (CEO), Patrick Freking (CFO); revenue range cited $25M-$50M |
| Pricing | General staffing rate cited at $13-18/hour for full-time employees (per Outsource Accelerator); specific per-case/medical-document-review pricing not disclosed |
| Turnaround | Record retrieval typically 15-30 days depending on complexity; real-time status tracking via secure client portal |
| Certifications | HIPAA compliant; encrypted data transmission; role-based access controls; audit trails |
Evaluation criteria
Profile notes
What to confirm before you sign
Peak Outsourcing publishes 4 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
