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PITON-Global — Profile & Assessment

PITON-Global publishes 7 of the 8 buying facts this rubric checks, including both pricing and turnaround. PITON-Global operates in the medical-record review ecosystem, within the Offshore (non-India): PH / LatAm / Other segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 16 of 17 facts are confirmed from 5 public sources; unpublished fields are marked, never estimated.

4 sections·5 sources·Verified 2026-08-28 ✓
Disclosure
14/17 facts
01

What it does

PITON-Global publishes these service lines: Record retrieval outsourcing (custodian outreach/follow-up, medical/employment/billing record retrieval, record indexing/organization, HIPAA-compliant release of information) and also references LPO, paralegal support, document review. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Offshore (non-India): PH / LatAm / Other

Website

https://www.piton-global.com

HQ

Not published (vendor-neutral BPO advisory firm; Manila, Cebu, Davao Philippines operations base)

Ownership

Privately held; John Maczynski (CEO), Ralf Ellspermann (Chief Strategy Officer/Founder)

Pricing

Dedicated FTE: $1,400-$2,600/month per specialist; Per-Retrieved-Record: $4-$14 per completed request; Managed Outcome: base fee + SLA-tied bonuses; ~50-70% savings vs. onshore claimed

Turnaround

48-hour average request-to-record turnaround claimed

Certifications

SOC 2 Type II; HIPAA-compliant workflows; PCI-DSS; GDPR

Founded

Founded 2001

Headcount

11-50 employees

02

Evaluation criteria

Content Hub rubric7 of 8 published
✓
Processing model
Human-led review + Workflow Automation
✓
Human QA
Included (specialists own exception resolution/compliance)
✓
Typical turnaround
48-hour request-to-record turnaround (stated target)
✓
Pricing model
Per-record, Dedicated FTE, or Managed-outcome
✓
Indicative cost
$4-$14 per record; $1,400-$2,600/month per FTE
✓
Best for
Mass-tort/PI litigation record retrieval, insurance defense
✓
Customer satisfaction
No public reviews found (Trustpilot page shows zero reviews)
○
Not published
Export formats goes unstated, as it does across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Serves law firms, insurers, compliance teams (specific PI/mass-tort labeling not confirmed)
Claims & platform notes
99% complete-and-accurate rate; 76% first-contact success (case study); 97% authorization approval rate (claimed metrics)
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
Competitive coverage
Top 5 Medical Chronology Platforms [2026 Review]
04

What to confirm before you sign

PITON-Global publishes 7 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.

    The other nine questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

    Sources

    How Medrecords AI does this work

    PITON-Global works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

    SolutionLegal support servicesReview reports, affidavit support and motion drafts from the structured record.Read more →ProductQAA second pass over the extraction before anything reaches a human reviewer.Read more →ProductMedical chronologyA dated, deduplicated timeline with a citation on every entry.Read more →
    Test it on a file you already have.
    Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way.
    Test a fileBook a demo

    Explore the Content Hub

    Software & platforms

    AI and case-management platforms across medical-record review.

    Service providers & BPOs

    Record review, peer review, retrieval, LNC and BPO providers.

    State programs

    Rules, AMA Guides edition, and MMI standards by state.

    Comparisons

    Head-to-head vendor and program comparisons.

    Guides

    Editorial reference on report writing, MMI, and validity testing.

    Conferences & events

    Workers' comp, claims, insurance and medical-legal conferences with editorial takes.

    Directories

    Link-out rosters of examiners, LNCs, and expert witnesses.

    State matrix report

    All 10 verified state programs, side by side.

    Content Hub home

    The full index of everything in the hub.

    Medrecords AIMedrecords AI

    Minutes per file. Every line cited. From 10¢ to as low as 5¢ a page.

    Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature.

    • Minutes per file, not days
    • Every line cited to its source page
    • From 10¢ to as low as 5¢/page, duplicates free — no license, no minimums
    • HIPAA-eligible · SOC 2 audit-ready
    Test on a file Book a demo

    See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side.

    Last verified: 2026-08-15