What it does
Portiva publishes 1 service line: Medical virtual assistant, remote medical scribe, dental virtual assistant, prior authorization specialist, insurance verification, medical virtual receptionist, medical transcriptionist, medical billing, virtual executive assistant. Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | 2009 |
| HQ | 130 West Main St. #144-164, Collegeville, PA 19426, USA |
| Headcount | 421 virtual medical assistants on staff (per company site) |
| Ownership | Privately held |
| Pricing | Starting at $10/hour; hourly billing; no long-term contracts; free 7-day trial |
| Certifications | HIPAA-trained/compliant (no SOC 2/ISO claim found) |
| Not published | Turnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Portiva publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
- What formats does the deliverable come in, and do the citations survive export?Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
