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Records on Time — Profile & Assessment

Records on Time publishes 8 of the 8 buying facts this rubric checks, including both pricing and turnaround. Records on Time operates in the medical-record review ecosystem, within the Long-tail / Boutique segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 16 of 17 facts are confirmed from 6 public sources; unpublished fields are marked, never estimated.

4 sections·6 sources·Verified 2026-08-28 ✓
Disclosure
14/17 facts
01

What it does

Records on Time publishes these service lines: Medical record retrieval, EHR-integrated same-day delivery (400,000+ connected providers), Traditional retrieval and CMS integrations (Neos, Needles, Smart Advocate, Litify, Filevine, Clio, CASEpeer). Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Long-tail / Boutique

Website

https://www.recordsontime.com/

Founded

Not published ("founder has 25+ years firsthand experience")

Pricing

$49.95 flat fee per record request; zero provider fees on EHR retrieval; no monthly subscription, pay-per-request

Turnaround

EHR: same-day; traditional: ~21 days average

Certifications

HIPAA and SOC 2 compliant

HQ

Providence, RI (parent Rob Levine Legal Solutions)

Ownership

Privately held, founder-owned by attorney Rob Levine

Not publishedHeadcount
02

Evaluation criteria

Content Hub rubric8 of 8 published
✓
Processing model
AI/EHR Automation + Human Retrieval (hybrid)
✓
Human QA
Included (human staff for non-EHR providers)
✓
Typical turnaround
Same-day for EHR-connected providers (400,000+ providers); ~21 days average for traditional retrieval
✓
Pricing model
Flat per-request fee
✓
Indicative cost
$49.95 per record request (no separate provider fees)
✓
Export formats
Delivered directly into case management system (CMS); OCR-processed and compressed
✓
Best for
Law Firms Needing CMS-Integrated Fast Record Retrieval
✓
Customer satisfaction
No public reviews found
03

Profile notes

Who it serves
Personal injury (implied core focus)
Claims & platform notes
EHR integration network; "Mastermind Group" professional community 99% completion rate claimed
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
Competitive coverage
Comparing the Top 10 Medical Record Providers · Top Medical Record Retrieval Companies of 2026
04

What to confirm before you sign

Records on Time publishes 8 of the 8 fields in the Content Hub rubric. Across the 34 Long-tail / Boutique vendors profiled here, the median is 5 of 8. It publishes every field in the rubric, which is rare.

    The other nine questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

    Sources

    How Medrecords AI does this work

    Records on Time works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

    SolutionMedical record reviewThe review you were about to outsource, delivered as software — every line cited.Read more →ProductSummariesNarrative and structured summaries generated from the sorted record.Read more →ProductCitationsEvery statement links back to the page and line it came from.Read more →
    Test it on a file you already have.
    Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way.
    Test a fileBook a demo

    Explore the Content Hub

    Software & platforms

    AI and case-management platforms across medical-record review.

    Service providers & BPOs

    Record review, peer review, retrieval, LNC and BPO providers.

    State programs

    Rules, AMA Guides edition, and MMI standards by state.

    Comparisons

    Head-to-head vendor and program comparisons.

    Guides

    Editorial reference on report writing, MMI, and validity testing.

    Conferences & events

    Workers' comp, claims, insurance and medical-legal conferences with editorial takes.

    Directories

    Link-out rosters of examiners, LNCs, and expert witnesses.

    State matrix report

    All 10 verified state programs, side by side.

    Content Hub home

    The full index of everything in the hub.

    Medrecords AIMedrecords AI

    Minutes per file. Every line cited. From 10¢ to as low as 5¢ a page.

    Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature.

    • Minutes per file, not days
    • Every line cited to its source page
    • From 10¢ to as low as 5¢/page, duplicates free — no license, no minimums
    • HIPAA-eligible · SOC 2 audit-ready
    Test on a file Book a demo

    See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side.

    Last verified: 2026-08-15