What it does
Records Retrieval Solutions publishes these service lines: Document processing (OCR/ML), Request management/workflow tracking, Secure storage and archiving and Analytics and reporting. Everything above is drawn from the 8 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Mass Tort / Settlement / Lien |
| Website | No live site; the company indicates a rebrand to Sunlight Access, new URL not confirmed. |
| Certifications | SOC 2 Type II compliance claimed |
| Founded | 2014 |
| HQ | Orange Park, FL, USA (per its LinkedIn company page; the vendor's own site says only "Based in Florida") |
| Headcount | 11-50 employees (self-reported band on its LinkedIn company page) |
| Not published | OwnershipPricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Records Retrieval Solutions publishes 4 of the 8 fields in the Content Hub rubric. Across the 23 Mass Tort / Settlement / Lien vendors profiled here, the median is 4 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
Sources
- Records Retrieval Solutions (rebrand notice)
- Wisedocs: Top 10 Record Retrieval Companies in North America
- Codes Health: Record Retrieval Solutions Alternatives
- Codes Health: Best Medical Record Retrieval Software Solutions for Case Managers in 2026
- Records On Time: Top Medical Record Retrieval Companies of 2026
- Records Retrieval Solutions, About us
- Records Retrieval Solutions, medical record summarization
- Records Retrieval Solutions: LinkedIn company page (self-reported)