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Steno — Profile & Assessment

Steno publishes 6 of the 8 buying facts this rubric checks, including both pricing and turnaround. Steno operates in the medical-record review ecosystem, within the Mass Tort / Settlement / Lien segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 15 of 17 facts are confirmed from 5 public sources; unpublished fields are marked, never estimated.

4 sections·5 sources·Verified 2026-08-28 ✓
Disclosure
12/17 facts
01

What it does

Steno publishes these service lines: Court reporting (certified reporters, videography, interpreters), remote depositions (Steno Connect for Zoom), transcript analysis (Transcript Genius AI), case management (Firm Dashboard), litigation support services (California) and DelayPay - deferred/interest-free payment for contingency cases. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Mass Tort / Settlement / Lien

Website

https://www.steno.com

HQ

315 W. 9th St, Suite 807, Los Angeles, CA 90015

Ownership

Not published (industry reporting indicates VC funding; not independently confirmed in sources reviewed — recommend verification before publishing investor names)

Pricing

Not published (interest-free deferred payment options highlighted; contact for quotes)

Turnaround

15-minute average email response time claimed

Founded

Founded 2018

Headcount

501-1,000 employees

Certifications

SOC 2 Type II and HIPAA compliant

02

Evaluation criteria

Content Hub rubric6 of 8 published
Processing model
Human court reporters + AI transcript tools
Human QA
Included – thorough transcript auditing for accuracy
Typical turnaround
Same-day delivery options available
Pricing model
Deferred payment (DelayPay, paid at settlement)
Best for
Court reporting, depositions & AI transcript analysis for litigation
Customer satisfaction
Mixed reviews on G2: praised for the Transcript Genius AI tool; some reviewers cite billing disputes and excessive charges
Not published
Indicative cost and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Not published (general litigation support, not mass-tort-exclusive)
Claims & platform notes
Transcript Genius (AI testimony search/deposition comparison tool); Steno Connect (Zoom-integrated deposition platform)
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Steno publishes 6 of the 8 fields in the Content Hub rubric. Across the 23 Mass Tort / Settlement / Lien vendors profiled here, the median is 4 of 8.

  1. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost100% of Mass Tort / Settlement / Lien vendors leave this unpublishedOurs: from 10¢ to as low as 5¢ a page, duplicates free
  2. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats96% of Mass Tort / Settlement / Lien vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

Steno works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

Test it on a file you already have.
Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way.

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Medrecords AIMedrecords AI

Minutes per file. Every line cited. From 10¢ to as low as 5¢ a page.

Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature.

  • Minutes per file, not days
  • Every line cited to its source page
  • From 10¢ to as low as 5¢/page, duplicates free — no license, no minimums
  • HIPAA-eligible · SOC 2 audit-ready
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Last verified: 2026-08-15