What it does
Visaya KPO publishes these service lines: Health Information Management incl. medical records retrieval and outreach (AI-assisted locate/classify/index records + human validation) and broader KPO services. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | Not published on site; Wikipedia entry exists (year not captured in this research pass) |
| HQ | Ortigas Center, Pasig City, Metro Manila, Philippines (exact street address not published) |
| Ownership | Not published (Crunchbase profile exists, not fetched) |
| Certifications | HIPAA compliant; AAPC certified; AHIMA certified |
| Headcount | 501-1,000 employees |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Visaya KPO publishes 5 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8. Of the three it leaves unpublished, these two matter most.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
