What it does
Genpact (Healthcare) publishes 1 service line: Clinical documentation & coding support (diagnosis/procedure code assignment feedback), medical record analytics via 'Claim Analytics and Recovery Engine', denial prediction (aiPlay), revenue cycle management. Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | HIM / RCM Outsourcer & LPO at scale |
| Website | |
| Founded | 1997 |
| HQ | New York City, New York (exact street address not confirmed this session) |
| Headcount | 125,000+ people (company-wide) |
| Ownership | Publicly traded, NYSE: G |
| Certifications | Not published this session |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Genpact (Healthcare) publishes 4 of the 8 fields in the Content Hub rubric. Across the 27 HIM / RCM Outsourcer & LPO at scale vendors profiled here, the median is 5 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
