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Medical Review Institute of America (MRIoA) — Profile & Assessment

Medical Review Institute of America (MRIoA) publishes 4 of the 8 buying facts this rubric checks. Neither pricing nor turnaround is among them. Medical Review Institute of America (MRIoA) operates in the medical-record review ecosystem, within the IME / Peer Review / UR / Bill Review segment. This profile maps what the company publishes to the Content Hub evaluation rubric, with sources. 12 of 17 facts are confirmed from 3 public sources; unpublished fields are marked, never estimated.

4 sections·3 sources·Verified 2026-08-28 ✓
Disclosure
11/17 facts
01

What it does

Medical Review Institute of America (MRIoA) publishes these service lines: peer review, utilization management, prior authorization, specialty drug review, peer-to-peer consultation and appeals management. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

IME / Peer Review / UR / Bill Review

Website

https://www.mrioa.com

Founded

Not published exact year; site states "40+ years" of experience (implies founding circa mid-1980s)

HQ

Not published (commonly cited as Murray/Salt Lake City, UT area in third-party listings — unverified )

Ownership

Not published (recent CEO appointment: Megan Callahan); no PE/public ownership disclosed on site

Turnaround

98% turnaround-time target achievement rate (self-reported)

Certifications

Not published explicitly on fetched content (industry-known to hold URAC/NCQA-type accreditations; not directly confirmed )

Headcount

501-1,000 employees

Not publishedPricing
02

Evaluation criteria

Content Hub rubric4 of 8 published
Processing model
AI + Human QA
Human QA
Included
Best for
Utilization Management & Appeals for Health Plans/PBMs
Customer satisfaction
No public reviews found
Not published
Indicative cost, pricing model, typical turnaround, and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
group health; PBM/pharmacy; government/ACO; employer/union plans
Claims & platform notes
900+ clients; 2.4 million reviews annually (self-reported)
Review summary
Verdict: conditional. Our provider directory shows multiple MRIoA brand listings; service scope is IME + peer review. Pricing and current panel data are not published.
04

What to confirm before you sign

Medical Review Institute of America (MRIoA) publishes 4 of the 8 fields in the Content Hub rubric. Across the 27 IME / Peer Review / UR / Bill Review vendors profiled here, the median is 4 of 8. Of the four it leaves unpublished, these two matter most.

  1. How do you charge — per page, per file, per hour, or per seat?
    Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
    Pricing model96% of IME / Peer Review / UR / Bill Review vendors leave this unpublishedOurs: flat per page, no seats, no subscription
  2. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost100% of IME / Peer Review / UR / Bill Review vendors leave this unpublishedOurs: from 10¢ to as low as 5¢ a page, duplicates free

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

Medical Review Institute of America works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15