What it does
Inovalon publishes 1 service line: Risk adjustment (Converged Risk), quality/HEDIS reporting (Converged Quality), medical record retrieval and location services, claims management, revenue cycle management. Everything above is drawn from the 17 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | GCC, Insurance (Health Plans / Risk Adjustment), Insurance AI / Risk Adjustment, Insurance Underwriting & Payer Chart Review |
| Website | |
| Founded | 1998 (as MedAssurant, founded by Keith Dunleavy, MD; renamed Inovalon in 2012) |
| HQ | Not published (historically associated with Bowie, Maryland; not confirmed via primary source in this session) |
| Ownership | Private; taken private November 2021 by an equity consortium led by Nordic Capital, including Insight Partners (previously NASDAQ: INOV, IPO April 2015) |
| Headcount | 1,001-5,000 employees |
| Certifications | HITRUST and PCI DSS certified |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Inovalon publishes 4 of the 8 fields in the Content Hub rubric. Across all 270 vendors profiled in the Content Hub, the median is 5 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
Sources
- Inovalon website
- BBB (complaint) · 2024-08-27
- Capterra · date n/a
- Capterra (Canada mirror) · date n/a
- Capterra (UK mirror) · date n/a
- Inovalon Converged Record Review product page
- Inovalon launch press release
- GlobeNewswire coverage of launch
- ForeSee Medical: Risk Adjustment Software | Top Platforms & Vendors for 2026
- Arcadia: 20 Risk Adjustment Software Vendors to Consider in 2026
- FinancialContent / GlobePRwire: The Best Risk Adjustment Companies Health Plans Should Know in 2026
- TechBullion: 7 Best Risk Adjustment Software Platforms for 2026
- Rx Almanac: AI Prior Authorization Platform Map
- Pelica Health: Reveleer Alternatives and Competitors in 2026
- SourceForge: Best Wisedocs Alternatives & Competitors (50 vendors)
- LinkedIn: Inovalon
- Inovalon website