What it does
Healthcare document digitization/management, AI-enabled workflow automation, digital mail rooms, medical coding operations (Everest Group PEAK Matrix Leader for Medical Coding Operations, Oct 2022), RCM partnership with Aidéo Technologies (2024). Everything above is drawn from the 5 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | HIM / RCM Outsourcer & LPO at scale |
| Website | |
| Founded | 2017 (formed via merger of SourceHOV LLC, Novitex Holdings, and Quinpario Acquisition Corp. 2) |
| HQ | Not published this session (Irving, TX reported historically; not confirmed via fetch) |
| Headcount | ~16,500 (as of August 2023, company-wide) |
| Ownership | Publicly traded, NASDAQ: XELA |
| Certifications | Not published this session |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Exela Technologies (Healthcare) publishes 4 of the 8 fields in the Content Hub rubric. Across the 27 HIM / RCM Outsourcer & LPO at scale vendors profiled here, the median is 5 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
