What it does
First Legal (Records Division) publishes 1 service line: Subpoena preparation, subpoena service, authorization processing, out-of-state subpoenas, deposition officer designation, document management/digitization, medical record retrieval as part of subpoena/records workflow. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| HQ | 801 S. Grand Avenue, Suite 701, Los Angeles, CA 90017 |
| Founded | 1993 |
| Certifications | States HIPAA compliance; no third-party audit or named standard |
| Headcount | 501-1,000 employees across First Legal as a whole (self-reported band on its LinkedIn company page); the Records division is not broken out |
| Ownership | Acquired by Aurora Capital Partners; announced 2 July 2024 |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
First Legal (Records Division) publishes 3 of the 8 fields in the Content Hub rubric. Across the 17 Medical Record Retrieval / ROI vendors profiled here, the median is 5 of 8. Of the five it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
