What it does
HealthMark Group publishes 1 service line: Release of information, medical record management, healthcare audits (HEDIS, RADV), HIM compliance, FMLA/disability form management, digital imaging delivery (DICOM viewer). Everything above is drawn from the 8 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| HQ | Dallas, TX (full street address not published) |
| Ownership | TA Associates made a strategic investment (per TA/Baird press materials); Ridgemont Equity Partners acquired a minority equity position in 2025 following a recapitalization |
| Turnaround | Industry-leading 8 business hours claimed for most records (per company site) |
| Founded | Founded 2006 |
| Headcount | 612 employees (Datanyze estimate; LinkedIn lists company size range only) |
| Not published | PricingCertifications |
Evaluation criteria
Profile notes
What to confirm before you sign
HealthMark Group publishes 5 of the 8 fields in the Content Hub rubric. Across the 17 Medical Record Retrieval / ROI vendors profiled here, the median is 5 of 8. Of the three it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
