What it does
MRO Corporation publishes 1 service line: Release of information (ROI), payer connectivity, FMLA form processing, expert chart abstraction, registry reporting, revenue integrity, clinical data exchange, performance analytics. Everything above is drawn from the 7 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| Founded | 2002 |
| HQ | Not published (widely reported as Norristown, PA; not confirmed on-site) |
| Ownership | Private; owns/operates MediCopy Services as a division/brand |
| Headcount | 1,001-5,000 employees |
| Certifications | HITRUST CSF certified and SOC 2 compliant |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
MRO Corporation publishes 4 of the 8 fields in the Content Hub rubric. Across the 17 Medical Record Retrieval / ROI vendors profiled here, the median is 5 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
