What it does
Primarily medical/dental billing and coding, insurance eligibility verification, prior authorization, accounts receivable management, MedGenX AI coding platform, medical transcription (original service); medical record review capability overlaps with sister brand MOS. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | India-delivery BPO / LPO |
| Website | |
| Founded | 2002 (per company history, 'started OSI as a division of Managed Outsource Solutions, INC') |
| HQ | 8596 E. 101st Street, Suite H, Tulsa, OK 74133, USA |
| Ownership | Division of Managed Outsource Solutions Inc. |
| Pricing | Claims 'save up to 40% on costs'; no specific rates published |
| Certifications | 100% HIPAA compliant, SOC 2 certified, BBB accredited |
| Headcount | 51-200 employees |
| Not published | Turnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Outsource Strategies International (OSI) publishes 5 of the 8 fields in the Content Hub rubric. Across the 15 India-delivery BPO / LPO vendors profiled here, the median is 5 of 8. Of the three it leaves unpublished, these two matter most.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
