What it does
Paradigm publishes these service lines: catastrophic care management, complex case management, behavioral health clinical management, musculoskeletal (MSK) care management, specialty networks and surgical cost management. Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | IME / Peer Review / UR / Bill Review |
| Website | |
| Founded | Not published |
| HQ | 4890 W Kennedy Blvd, Suite 650, Tampa, FL 33609 (plus mail distribution facility at 4009 W 49th St, Ste 201, Sioux Falls, SD 57106) |
| Headcount | Not published |
| Ownership | Not published (recent history includes PE ownership per industry press, not independently re-confirmed) |
| Certifications | Great Place to Work Certification (2026-2027); Fortune Best Workplaces in Health Care (2025) |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Paradigm publishes 2 of the 8 fields in the Content Hub rubric. Across the 27 IME / Peer Review / UR / Bill Review vendors profiled here, the median is 4 of 8. Of the six it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.