What it does
Claims administration, absence management & disability, loss adjusting, benefits administration — medical record review embedded within disability/absence claims handling; not broken out as standalone APS product on pages reviewed. The published service lines are: claims administration, managed care/medical management, IME coordination, utilization review, loss adjusting and benefits administration. Everything above is drawn from the 7 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | IME / Peer Review / UR / Bill Review, Insurance Underwriting & Payer Chart Review |
| Website | |
| HQ | Memphis, TN (exact street address not confirmed ) |
| Ownership | Majority stake held by The Carlyle Group and Stone Point Capital per industry press (not independently re-confirmed ) |
| Founded | 1969 |
| Headcount | More than 33,000 employees |
| Certifications | URAC accreditation for utilization review |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Sedgwick publishes 4 of the 8 fields in the Content Hub rubric. Across all 270 vendors profiled in the Content Hub, the median is 5 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
