What it does
Record Retrieval Solutions publishes these service lines: Medical record retrieval, medical billing record retrieval, medical record summarization, radiology imaging retrieval, electronic medical record retrieval, prescription network retrieval, Medical record retrieval (standard/electronic/prescription network), Medical billing record retrieval, Medical record summarization, Radiology imaging retrieval, Record certification and RecordSync case-mgmt portal integration. Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI, Long-tail / Boutique |
| Website | |
| Founded | Not published ("more than 30 years in the medical records retrieval business") |
| HQ | 4237 Salisbury Rd, Suite 403, Jacksonville, FL 32216 |
| Pricing | $45 fixed flat fee per typical record request (per company site 'Fair Pricing' model), $45 fixed flat fee per typical record request, combined medical+billing charged as single request where possible and no hidden costs |
| Turnaround | Average 15-16 days (per company site) |
| Certifications | HIPAA compliance via secure portal and HIPAA Secure Now! certified |
| Headcount | 11-50 employees |
| Ownership | Privately held |
Evaluation criteria
Profile notes
What to confirm before you sign
Record Retrieval Solutions publishes 7 of the 8 fields in the Content Hub rubric. Across all 270 vendors profiled in the Content Hub, the median is 5 of 8.
The other nine questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.