What it does
RecordQuest publishes these service lines: Release of Information (ROI) services for healthcare organizations and patient form completion (including FMLA forms). Everything above is drawn from the 8 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| Founded | 2006 ('Optimizing ROI workflows since 2006' per company site) |
| HQ | Charleston, SC, USA (115 Fairchild St., Ste. 160) |
| Headcount | 51-200 employees (self-reported band on its LinkedIn company page) |
| Ownership | Privately held (per its LinkedIn company page; no filing published) |
| Certifications | SOC 2 Type II; states HIPAA and HITECH compliance (no third-party audit named) |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
RecordQuest publishes 6 of the 8 fields in the Content Hub rubric. Across the 17 Medical Record Retrieval / ROI vendors profiled here, the median is 5 of 8.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
