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American Retrieval Company — Profile & Assessment

American Retrieval Company publishes 6 of the 8 buying facts this rubric checks, including both pricing and turnaround. American Retrieval Company operates in the medical-record review ecosystem, within the Medical Record Retrieval / ROI, Insurance Underwriting & Payer Chart Review, Long-tail / Boutique segment. This profile maps what the company publishes to the Content Hub evaluation rubric, with sources. 15 of 17 facts are confirmed from 12 public sources; unpublished fields are marked, never estimated.

4 sections·12 sources·Verified 2026-08-28 ✓
Disclosure
13/17 facts
01

What it does

American Retrieval Company publishes these service lines: Medical record retrieval for law firms and insurance companies, HIPAA-compliant portal for secure document storage/access, APS and claims medical record retrieval (digital), OCR-searchable records, provider communication management via "RecordsHub" portal, Medical record retrieval, RecordsHub HIPAA-compliant digital delivery portal, Authorization/subpoena support, Sworn certifications/affidavits, Bates stamping and Keyword search. Everything above is drawn from the 12 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Medical Record Retrieval / ROI, Insurance Underwriting & Payer Chart Review, Long-tail / Boutique

Website

https://americanretrieval.com

Founded

1993

Ownership

Acquired by U.S. Legal Support (deal announced January 16, 2025); founder Gregory Simon

Pricing

Described only qualitatively as "transparent," "cost-effective," "scale with volume" — no published rates

Turnaround

Average ~15-day turnaround (per third-party comparison, Tavrn blog -- not independently confirmed on company site)

Certifications

HIPAA-compliant operations claimed

HQ

Plymouth, Minnesota (2905 Northwest Blvd Suite 228)

Headcount

51-200 employees

02

Evaluation criteria

Content Hub rubric6 of 8 published
✓
Processing model
Human-managed retrieval + copy-service integrations
✓
Human QA
None disclosed
✓
Typical turnaround
Average turnaround approximately 15 days
✓
Pricing model
Flat/upfront fee with no-fee guarantee on failures
○
Indicative cost
No published rate: no dollar figures, per-page rates, or subscription tiers appear anywhere in the vendor site — pricing is described only in qualitative/mechanism terms and is otherwise gated behind "Contact Us" / "Book a Demo" CTAs (present on nearly every page, e.g.
✓
Best for
Law firms and insurers wanting predictable retrieval costs
✓
Customer satisfaction
1.8/5 from 5 Google Business reviews (captured 13 Aug 2026). Platform aggregate, not a Medrecords AI rating.
○
Not published
Export formats goes unstated, as it does across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Law firms (litigation), insurance companies, Insurance claims, underwriting, and policyholder-services departments, also legal record retrieval. Mass torts, Personal injury, Workers' compensation, Social Security/disability, Insurance defense and Clinical research.
Claims & platform notes
HIPAA-compliant client portal, RecordsHub (secure client portal) and OCR annotation tooling. RecordsHub portal.
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
Competitive coverage
Top 10 Record Retrieval Companies in North America · Comparing the Top 10 Medical Record Providers · 7 Best Yocierge Alternatives · Best Medical Record Retrieval Software Solutions for Case Managers in 2026 · Top Medical Record Retrieval Companies of 2026
04

What to confirm before you sign

American Retrieval Company publishes 6 of the 8 fields in the Content Hub rubric. Across all 270 vendors profiled in the Content Hub, the median is 5 of 8.

  1. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost82% of all profiled vendors leave this unpublishedOurs: from 10¢ to as low as 5¢ a page, duplicates free
  2. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats83% of all profiled vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

American Retrieval Company works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

SolutionLife & disability underwritingAttending-physician statements condensed for the decision in front of you.Read more →SolutionAPS medical summaryTreating records reduced to a concise, cited summary. AI never scores risk.Read more →ProductBilling summaryBilling and coding data extracted into a reviewable ledger.Read more →
Test it on a file you already have.
Send one real record set. You get back a cited chronology and decide for yourself whether the read holds up — no obligation either way.
Test a fileBook a demo

Explore the Content Hub

Software & platforms

AI and case-management platforms across medical-record review.

Service providers & BPOs

Record review, peer review, retrieval, LNC and BPO providers.

State programs

Rules, AMA Guides edition, and MMI standards by state.

Comparisons

Head-to-head vendor and program comparisons.

Guides

Editorial reference on report writing, MMI, and validity testing.

Conferences & events

Workers' comp, claims, insurance and medical-legal conferences with editorial takes.

Directories

Link-out rosters of examiners, LNCs, and expert witnesses.

State matrix report

All 10 verified state programs, side by side.

Content Hub home

The full index of everything in the hub.

Medrecords AIMedrecords AI

Minutes per file. Every line cited. From 10¢ to as low as 5¢ a page.

Bring the hardest file from this page. Get a cited chronology and a report draft in minutes — every line traced to its source page, ready for your review and signature.

  • Minutes per file, not days
  • Every line cited to its source page
  • From 10¢ to as low as 5¢/page, duplicates free — no license, no minimums
  • HIPAA-eligible · SOC 2 audit-ready
Test on a file Book a demo

See how Medrecords AI compares with anything on this page — over a 30-minute call, side by side.

Last verified: 2026-08-15