What it does
Verisma publishes 1 service line: Release of Information (ROI), Care Coordination Solutions, Health Data Archiving, medical record retrieval, AI-powered inbound document management. Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| Founded | 2002 (as Infotrak Record Management, LLC, founded by Andy McManus); rebranded Verisma circa 2007 |
| HQ | Not published (historically associated with Rochester/Syracuse, NY per Indeed office listings; not confirmed on official site) |
| Ownership | Private equity backed; NewSpring Capital funded a 2023 merger; also linked to Blue Heron Capital investment; merged with ScanSTAT Technologies (announced April 13, 2023) to form a combined ROI/HIM market leader; acquired Olah Healthcare Technology (November 2024) |
| Certifications | HITRUST-certified technology; recognized as a Gartner Tier 1 vendor |
| Headcount | 1,001-5,000 employees |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Verisma publishes 5 of the 8 fields in the Content Hub rubric. Across the 17 Medical Record Retrieval / ROI vendors profiled here, the median is 5 of 8. Of the three it leaves unpublished, these two matter most.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
