What it does
Veritext (Records Retrieval Division) publishes 1 service line: Records retrieval, subpoena service, deposition/court reporting (core business), process service. Everything above is drawn from the 7 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Medical Record Retrieval / ROI |
| Website | |
| HQ | Records division office: 1100 Superior Avenue, Suite 1820, Cleveland, OH 44114 (this appears to be a regional office, not confirmed as corporate HQ) |
| Ownership | Not published (PE-backed litigation support company; specific current owner not confirmed yet) |
| Founded | Founded 1997 |
| Headcount | Over 1,200 employees nationwide |
| Certifications | SOC 2 Type 2, HIPAA, PCI, CCPA, PIPEDA, PIPA, CSAE 3416 |
| Not published | PricingTurnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Veritext (Records Retrieval Division) publishes 4 of the 8 fields in the Content Hub rubric. Across the 17 Medical Record Retrieval / ROI vendors profiled here, the median is 5 of 8. Of the four it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
