What it does
Medical Records Specialist role placement (record entry/indexing in EHR, retrieval/preparation for audits and reviews, EHR platform work in Epic/Cerner/Allscripts/NextGen); Legal Process Outsourcing (lawyers, paralegals, legal secretaries, researchers across bankruptcy, corporate, IP, immigration, tax, personal injury, health law and more). Everything above is drawn from the 7 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Offshore (non-India): PH / LatAm / Other |
| Website | |
| Founded | Not published in fetched pages (commonly cited elsewhere as 2010, not independently verified here) |
| HQ | Not published (Philippines-headquartered; exact street address not found in fetched pages) |
| Pricing | Not published (dedicated 'seat'/build-a-team offshore staffing model; references a cost-savings ebook but no rates disclosed) |
| Certifications | HIPAA compliant operations referenced; specific SOC2/ISO not confirmed in fetched pages |
| Headcount | More than 10,000 employees globally |
| Ownership | Backed by Crescent Capital Partners (private equity) |
| Not published | Turnaround |
Evaluation criteria
Profile notes
What to confirm before you sign
Emapta publishes 5 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8. Of the three it leaves unpublished, these two matter most.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
- What is the turnaround on a 1,000-page file, and is that a median or a best case?Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
