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StaffVirtual (Legal Process Outsourcing division) — Profile & Assessment

StaffVirtual (Legal Process Outsourcing division) publishes 4 of the 8 buying facts this rubric checks. Neither pricing nor turnaround is among them. StaffVirtual (Legal Process Outsourcing division) operates in the medical-record review ecosystem, within the Offshore (non-India): PH / LatAm / Other segment. This profile records what the company publishes, maps it to the Content Hub evaluation rubric, and cites every source behind it. 11 of 17 facts are confirmed from 3 public sources; unpublished fields are marked, never estimated.

4 sections·3 sources·Verified 2026-08-28 ✓
Disclosure
8/17 facts
01

What it does

StaffVirtual (Legal Process Outsourcing division) publishes 1 service line: PI intake, paralegals, eDiscovery, automation for law firms. Everything above is drawn from the 3 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Offshore (non-India): PH / LatAm / Other

Website

https://legalstaffing.staffvirtual.com

Ownership

Not published (parent company StaffVirtual)

Certifications

HIPAA compliant (claimed)

Founded

Founded 2009

HQ

Philippines (listed as HQ, with additional locations in California, Miami, Canada, London, Sweden)

Headcount

Over 2,000 employees hired since 2009 (cumulative figure, not stated as current headcount)

Not publishedPricingTurnaround
02

Evaluation criteria

Content Hub rubric4 of 8 published
Processing model
Outsourced Human Team (offshore Legal Process Outsourcing)
Human QA
None disclosed
Best for
Legal process outsourcing for law firms, incl. records
Customer satisfaction
No public reviews found
Not published
Indicative cost, pricing model, typical turnaround, and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Personal injury intake referenced; other case types not itemized
Claims & platform notes
eDiscovery/automation referenced Client testimonial claims '4x cases, 70% cost reduction' (attributed to Bill Gordon; unverified)
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

StaffVirtual (Legal Process Outsourcing division) publishes 4 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8. Of the four it leaves unpublished, these two matter most.

  1. How do you charge — per page, per file, per hour, or per seat?
    Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
    Pricing model13% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: flat per page, no seats, no subscription
  2. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost40% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: from 10¢ to as low as 5¢ a page, duplicates free

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

StaffVirtual works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15