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R1 RCM — Profile & Assessment

R1 RCM publishes 5 of the 8 buying facts this rubric checks, including pricing but not turnaround. R1 RCM operates in the medical-record review ecosystem, within the HIM / RCM Outsourcer & LPO at scale segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 12 of 17 facts confirmed from 6 public sources; the rest are marked unpublished.

4 sections·6 sources·Verified 2026-08-21 ✓
Disclosure
12/17 facts
01

What it does

R1 RCM publishes 1 service line: Coding and charge capture as part of end-to-end RCM (pre-registration, financial clearance, charge capture, coding, billing/follow-up, underpayments, denials management). Everything above is drawn from the 6 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

HIM / RCM Outsourcer & LPO at scale

Website

https://www.r1rcm.com

Founded

2003

HQ

Murray, Utah, USA (exact street address not confirmed this session)

Headcount

30,000 (as of 2023)

Ownership

Private equity: TowerBrook Capital Partners and Clayton, Dubilier & Rice completed take-private acquisition November 2024, valuing company at $8.9B

Certifications

Not published this session

Not publishedPricingTurnaround
02

Evaluation criteria

Content Hub rubric5 of 8 published
Processing model
AI + Human (Phare clinical intelligence engine + RCM staff)
Human QA
Included
Pricing model
Percentage-of-collections or flat monthly fee (custom quote)
Best for
Large Hospitals & Health Systems - Full RCM
Customer satisfaction
84.5/100 KLAS Services score; multiple Best in KLAS awards 2020-2026
Not published
Indicative cost, typical turnaround, and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Hospitals, health systems, physician groups
Claims & platform notes
Not published (named platform not confirmed this session)
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

R1 RCM publishes 5 of the 8 fields in the Content Hub rubric. Across the 27 HIM / RCM Outsourcer & LPO at scale vendors profiled here, the median is 5 of 8. Of the three it leaves unpublished, these two matter most.

  1. What does a real 1,000-page file cost, all in?
    Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
    Indicative cost93% of HIM / RCM Outsourcer & LPO at scale vendors leave this unpublishedOurs: from 10¢ to as low as 5¢ a page, duplicates free
  2. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround96% of HIM / RCM Outsourcer & LPO at scale vendors leave this unpublishedOurs: same day on the self-service plan

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

R1 RCM works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15