What it does
APS retrieval, APS summarization (via partnership with Aosta Insurance Services), EHR retrieval and EHR-APS integration, medical claims data reports, paramedical exams, laboratory testing, inspection reports - service + software hybrid. Everything above is drawn from the 4 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.
Key facts
| Segment | Insurance Underwriting & Payer Chart Review |
| Website | |
| Founded | 1972 (as ExamOne's original risk-assessment testing business); lineage: Home Office Reference Laboratory acquired by BMA in 1983, became LabOne in 1993, acquired by Quest Diagnostics Nov. 2005, consolidated as ExamOne |
| HQ | Lenexa, Kansas (exact street address not published on site) |
| Ownership | Wholly owned subsidiary of Quest Diagnostics (NYSE: DGX) |
| Turnaround | Described qualitatively as reducing 'days to weeks' off APS wait time via EHR-APS integration; no specific day-count SLA published |
| Certifications | HIPAA-compliant processes referenced; no specific SOC2/HITRUST claim found on pages reviewed |
| Headcount | 1,001-5,000 employees |
| Not published | Pricing |
Evaluation criteria
Profile notes
What to confirm before you sign
ExamOne publishes 2 of the 8 fields in the Content Hub rubric. Across the 19 Insurance Underwriting & Payer Chart Review vendors profiled here, the median is 4 of 8. Of the six it leaves unpublished, these two matter most.
- How do you charge — per page, per file, per hour, or per seat?Get the unit before you scope a pilot. A per-hour or per-seat quote and a per-page quote behave very differently once a file runs past 1,000 pages.
- What does a real 1,000-page file cost, all in?Ask for a worked example rather than a rate card. Duplicate pages, rush fees and monthly minimums are where the quoted rate and the final invoice separate.
The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.
