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Somewhere — Profile & Assessment

Somewhere publishes 6 of the 8 buying facts this rubric checks, including pricing but not turnaround. Somewhere operates in the medical-record review ecosystem, within the Offshore (non-India): PH / LatAm / Other segment. This profile records what the company publishes about its services, maps those claims to the Content Hub evaluation rubric, and cites every source behind them. 14 of 17 facts are confirmed from 8 public sources; unpublished fields are marked, never estimated.

4 sections·8 sources·Verified 2026-08-28 ✓
Disclosure
12/17 facts
01

What it does

General remote/offshore staffing: direct hire, talent-on-demand, EOR/payroll, equipment, browser security — virtual assistants across many functions; no dedicated medical record review or legal paralegal vertical confirmed. Everything above is drawn from the 8 public sources cited at the foot of this page. Fields the company does not publish are marked as unpublished below rather than estimated.

Key facts

Segment

Offshore (non-India): PH / LatAm / Other

Website

https://somewhere.com

Founded

2020 (as Support Shepherd); rebranded to Somewhere in 2024; founder's first outsourcing business traced to 2009

Headcount

185 team members (per company About page); 11,000+ team members placed with clients cumulatively

Ownership

Privately held; founder Marshall (surname not published)

Pricing

Not published on About page ('simple monthly pricing, no hidden costs')

HQ

Dallas, Texas

Certifications

SOC 2, ISO 27001, and GDPR compliant

Not publishedTurnaround
02

Evaluation criteria

Content Hub rubric6 of 8 published
Processing model
Outsourced Human Team (offshore recruitment/placement)
Human QA
None disclosed
Pricing model
Placement fee (% of first-year salary)
Indicative cost
35% of first-year salary (e.g., $35k on $100k hire)
Best for
One-time executive or specialist hire placements
Customer satisfaction
4.5/5 on Trustpilot; 4.8/5 employee rating on Glassdoor (249 reviews)
Not published
Typical turnaround and export formats go unstated, as they do across most of this market. The questions to ask instead are below.
03

Profile notes

Who it serves
Not applicable — general staffing marketplace, not litigation-support specific
Claims & platform notes
5,000+ companies served; $400M+ client payroll savings claimed; 1.5M+ candidate pool
Review summary
Not independently rated by Medrecords AI. Cited public reviews are listed under Sources; Medrecords AI assigns no star rating without verified evidence.
04

What to confirm before you sign

Somewhere publishes 6 of the 8 fields in the Content Hub rubric. Across the 30 Offshore (non-India): PH / LatAm / Other vendors profiled here, the median is 6 of 8.

  1. What is the turnaround on a 1,000-page file, and is that a median or a best case?
    Ask what the clock starts from — receipt, or the point the file clears intake — and what the same number looks like in your busiest week.
    Typical turnaround93% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: same day on the self-service plan
  2. What formats does the deliverable come in, and do the citations survive export?
    Ask to see an exported file rather than a screen share. A citation that works inside the vendor's viewer and dies in Word is not a citation you can file.
    Export formats90% of Offshore (non-India): PH / LatAm / Other vendors leave this unpublishedOurs: DOCX or HTML, every citation stays a live link

The other seven questions, and what all 270 profiled vendors do and do not publish, are in the evaluation guide.

Sources

How Medrecords AI does this work

Somewhere works in medical-record review. Medrecords AI does this category of work as software: the record sorted, deduplicated and read in minutes, every statement cited back to its page, and a qualified human signs off on what it means.

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Last verified: 2026-08-15